Technical Name of Business Function |
CRM_BP_ASSIGNMENTS_CC2 |
Type of Business Function |
Enterprise Business Function |
Available As Of |
SAP CRM 2007 SP10 Note For more information about activating the business function in this release, see Switch Framework. End of the note. |
Technical Usage |
CRM core (BBPCRM) |
Application Component |
Business Partners (CRM-MD-BP) |
Required Business Function |
Not relevant |
The following new assignment blocks are available with this business function:
Assignment block for complaints on the overview page for accounts
Assignment block for leads on the overview page for contact persons
You have installed the following components as of the version mentioned:
Type of Component |
Component |
Is Needed Only for the Following Features |
---|---|---|
Software component |
BBPCRM 600 (SP10) |
In the UI Component Workbench (transaction: BSP_WD_CMPWB), you have defined whether you can preselect the objects displayed in the respective assignment block.
You can select a filter for the complaint assignment block in the component BTCOMPLAINT_ASS in the view ComplaintResultList.
You can select a filter for the leads assignment block in the component BP_BPBT in the view ContactLeadsOV.
The assignment block is supplied in a closed format and displays complaints for the following accounts:
This applies regardless of the partner function for the account in the complaint.
The assignment block is supplied in a closed format and functions in the same way as the existing leads assignment block in the account.