Settings for the People-Centric User Interface for Chargeback 

Use

For the People-Centric User Interface, SAP delivers the necessary customizing settings. You can use these customizing settings without any changes. In the following, you will find an overview of the predelivered data, which you can check and change, if necessary.

Overview of the Settings

Settings for Defining the Application

...

       1.      In the Implementation Guide (IMG), choose Customer Relationship Management ® Layout of User Interface (People-Centric UI) ® Application/Layout ®Application.

       2.      Check the settings for application CMSD_CB.

Settings for Defining the Application Layout

...

       1.      In the Implementation Guide, choose Customer Relationship Management ® Layout of User Interface (People-Centric UI) ® Application/Layout ® Define Application Layout.

       2.      Check the settings for application CMSD_CB.

Settings for Defining Events

...

       1.      In the Implementation Guide, choose Customer Relationship Management ® Layout of User Interface (People-Centric UI) ® Application Element ® Event.

       2.      Check the settings for the following events:

¡        CREATE

¡        SAVE

¡        PRINT

¡        ADD_LINE

¡        CMS_LO_TAB_ADMIN

¡        CMS_LO_TAB_DATE

¡        CMS_LO_TAB_DOCUMENT

¡        CMS_LO_TAB_HDRITM

¡        CMS_LO_TAB_PARTNER

¡        CMS_LO_TAB_PRICE

¡        CMS_LO_TAB_PRODUCT

¡        CMS_LO_TAB_QUANTITY

¡        CMS_LO_TAB_STATUS

¡        CMS_CB_TAB_EXTERN

¡        CMS_CB_TAB_H_EXTN

¡        CMS_CB_TAB_I_EXTN

¡        CMS_CB_ITEM

¡        CMS_CB_HEADER

¡        CMS_ERLOG

¡        CMS_HDRDET

¡        CMS_CLMADJ

¡        CMS_CMCL

¡        CMS_CMRC

¡        CMS_RELE

¡        CMS_VALD

¡        HDRSTS_CHG

¡        CMS_CB_APLOG

¡        CMS_S849

¡        CMS_CB_SEARCH01

Settings for Defining a Search by Criterion and Search Display Field

...

       1.      In the IMG, choose Customer Relationship Management ® Layout of User Interface (People-Centric UI) ® Application Element ® Search Group ® By-Schuffler.

       2.      For the search by criterion, check the following data:

By	Description
CMS_CB001	Document data
CMS_CB002	Claims data

 

       3.      In the IMG, choose Customer Relationship Management ® Layout of User Interface (People-Centric UI) ® Application Element ® Search Group ® Show-Schuffler.

       4.      For the search display field, check the following data:

Display	Description
CMS_CB	Chargeback

 

Settings for Defining Search Scenarios and for Assigning Search Scenario and Schufflers

...

       1.      In the IMG, choose Customer Relationship Management ® Layout of User Interface (People-Centric UI) ® Application Element ® Search Group ® Search Scenario.

       2.      Check the settings for the Scenario Group CMS_CB.

       3.      In the IMG, choose Customer Relationship Management ® Layout of User Interface (People-Centric UI) ® Application Element ® Search Group ® Search Scenario: Assign Schufflers.

       4.      Check the settings for the Scenario Group CMS_CB.

Settings for Defining Tab Strips

...

       1.      In the IMG, choose Customer Relationship Management ® Layout of User Interface (People-Centric UI) ® Application Element ® Tab Group Page ® Tabstrip.

       2.      Check the following settings:

Tab Group	Description
CMS_CB_OD1	CMS: Chargeback ODC1
CMS_CB_OD2	CMS: Chargeback ODC2

 

Settings for Assigning Events and Tabstrips

...

       1.      In the IMG, choose Customer Relationship Management ® Layout of User Interface (People-Centric UI) ® Application Element ® Tab Group Page ® Tabstrip: Assign Events.

       2.      Check the assigned events for the two tab groups mentioned above (CMS_CB_OD1, CMS_CB_OD2).

Settings for Defining Toolbar Groups and Assigning Events to Toolbar Groups

...

       1.      In the IMG, choose Customer Relationship Management ® Layout of User Interface (People-Centric UI) ® Application Element ® Toolbar Group.

       2.      Check the settings for toolbar groups CMS_CB_H and CMS_CB_I.

       3.      In the IMG, choose Customer Relationship Management ® Layout of User Interface (People-Centric UI) ® Application Element ® Toolbar Group ® Toolbar Group Structure.

       4.      Check the assigned events for the toolbar groups mentioned above (CMS_CB_H and CMS_CB_I).

Settings for Defining Field Groups

...

       1.      In the IMG, choose Customer Relationship Management ® Layout of User Interface (People-Centric UI) ® Application Element ® Field Group ® Field Group.

       2.      Check the settings for the following field groups:

¡        CMS_CB_ASEARCH1

¡        CMS_CB_ASEARCH2

¡        CMS_CB_ITEM

¡        CMS_CB_RESULT

¡        CMS_CB_TAB_EXTERN

¡        CMS_CB_TAB_H_EXTN

¡        CMS_CB_TAB_I_EXTN

¡        CMS_LO_TAB_ADMIN

¡        CMS_LO_TAB_DATE

¡        CMS_LO_TAB_DOCUMENT

¡        CMS_LO_TAB_HEADER_ITEM

¡        CMS_LO_TAB_PARTNER

¡        CMS_LO_TAB_PRICE

¡        CMS_LO_TAB_PRODUCT

¡        CMS_LO_TAB_QUANTITY

¡        CMS_LO_TAB_STATUS

Settings for Defining the Field Group Structure

...

       1.      In the IMG, choose Customer Relationship Management ® Layout of User Interface (People-Centric UI) ® Application Element ® Field Group ® Field Group Structure.

       2.      Check the field group structure for all field groups mentioned above.