Processing of Service Invoices in Agency Business 

Purpose

You use agency business to create, check, and post large numbers of invoices from service providers (such as service centers). You create service invoices in the settlement request list. For each list, the system generates one vendor-oriented accounting document only, regardless of how many individual documents are contained in the list. This reduces the number of accounting documents in financial accounting and results in efficient processing.

When you process settlement request lists, the system compares the invoices with the existing leasing documents in SAP Customer Relationship Management (SAP CRM). It checks whether the service invoice to be settled is covered by the leasing document and which conditions apply to this service. For this purpose, the system uses the invoice data to create a service confirmation in SAP CRM and searches for a preceding document that matches this confirmation. Depending on the results of the check, you can continue to process the items in the settlement request list.

The following figure shows the processing of service invoices in agency business:

Integration

Agency business is a component of SAP Enterprise Resource Planning (SAP ERP). The leases are available in SAP CRM. This means that the system must check the data for the incoming invoices in SAP ERP in SAP CRM. Data is exchanged between SAP ERP and SAP CRM via SAP NetWeaver Exchange Infrastructure.

SAP provides interfaces for the service invoice check scenario. For more information, see XI Content for Leasing.

Features

●      In SAP Leasing, the following services have their own invoice categories that you process using agency business:

○       Fuel card accounts

○       Invoices for tire service

○       Invoices for maintenance and repair

●      When invoices are received for services previously authorized by the lessor, the system checks whether the corresponding service order exists in SAP CRM.

For more information, see Authorization of a Service.

●      When invoices are received for services that have not been authorized, the system checks in SAP CRM whether the lease covers a service and what proportion of the costs are accepted by the lessor. For more information, see Checking of Service Invoices.

●      In agency business, invoices are received that are initially paid by the lessor but are then forwarded to the customer, for example fuel card accounts. In the case of fuel card accounts, the system checks the validity of the fuel card and offsets the sales for each fuel card against the advance payments made by the customer.

For more information, see Identification of Fuel Cards.