Setting
Up Methods for Further Validation of Chargebacks
Use
This process step is necessary to define pre-requisites that must be fulfilled before follow up action can be taken. In the case of chargeback claims, only if the rules defined here are successful, is the line considered to be complete and error-free and can be moved into a processed status. The rules are also mapped to bit positions, which are used to indicate errors in claim lines.
Additional selection rules such as units of measurement selection / contract selection are defined, which are used during the validation process. These rules help the system automatically determine the units of measurement / contract, if they are not specified for the claim lines. These can be configured as additional attribute for a channel partner or at the organizational level.
Procedure
Defining Process Steps
In the Implementation Guide (IMG), choose Customer Relationship Management ® Channel Management ® Channel Sales ® Basic Functions ® Configure Business Rules ® Configure Process Step Pre-Requisites ® Maintain Process Steps.
Process Step |
Description |
CB_RELE |
Chargeback Claims Release |
Assigning Prerequisites for Process Steps
In the Implementation Guide (IMG), choose Customer Relationship Management ® Channel Management ® Channel Sales ® Basic Functions ® Configure Business Rules ® Configure Process Step Pre-Requisites ® Define Process Step Prerequisites.
The system does not display
the process steps listed below. These process steps are only used if you do
not enter your own values. If you do enter values here, only the process steps
you enter will be executed.
Application |
XnType |
Process Step |
Rule ID |
CB |
CBCD |
CB_RELE |
CBECBLCKCK |
|
CBCD |
CB_RELE |
CBRECVALD |
|
CBCD |
CB_RELE |
CBRTKVALD |
|
CBCD |
CB_RELE |
CBTKBLCKCK |
|
CBCD |
CB_RELE |
CBUOMEMPTY |
|
CBCD |
CB_RELE |
CTNOEFTCHK |
|
CBCD |
CB_RELE |
CTNOEMPTY |
|
CBCD |
CB_RELE |
CTNOEXIST |
|
CBCD |
CB_RELE |
CTNOEXPRD |
|
CBCD |
CB_RELE |
CTNOVALSTS |
|
CBCD |
CB_RELE |
ECCTNOCHK |
|
CBCD |
CB_RELE |
ECCTNOVALD |
|
CBCD |
CB_RELE |
ECIDCHECK |
|
CBCD |
CB_RELE |
ECIDEXIST |
|
CBCD |
CB_RELE |
ECIDMULBP |
|
CBCD |
CB_RELE |
INTPCONCHK |
|
CBCD |
CB_RELE |
INTPCONEFT |
|
CBCD |
CB_RELE |
INTPCONEXP |
|
CBCD |
CB_RELE |
INTPCONSTS |
|
CBCD |
CB_RELE |
INTPEMP |
|
CBCD |
CB_RELE |
INTPPRCCHK |
|
CBCD |
CB_RELE |
IVNOMEMPTY |
|
CBCD |
CB_RELE |
MSSTEMPTY |
|
CBCD |
CB_RELE |
SHDTCDTCHK |
|
CBCD |
CB_RELE |
SHDTDSDTCK |
|
CBCD |
CB_RELE |
SHDTEMP |
|
CBCD |
CB_RELE |
SHDTTHCK |
|
CBCD |
CB_RELE |
WACEXIST |
Configuring Validation Bits for Classification
In the Implementation Guide (IMG), choose Customer Relationship Management ® Channel Management ® Channel Sales ® Basic Functions ® Configure Business Rules ® Validation Bits and Validation Classes ® Configure Validation Bits for Error Log.
Application |
Rule ID |
Rule description |
Bit Position |
CB |
TAMTDVTHCK |
Claim exceeds amount allowed for division |
1 |
|
TAMTDSTHCK |
Claim exceeds amount allowed for the wholesaler |
2 |
|
TAMTAVTHCK |
Claim exceeds the average claim amount threshold |
3 |
|
CAMTEMPTY |
Extended claim amount is empty |
4 |
|
CTNOEXIST |
Contract number is not found |
5 |
|
WACCOMPARE |
WAC given is incorrect |
6 |
|
CAMTTHCK |
Extended claim amount threshold check |
7 |
|
DSIDEXIST |
Channel partner profile exists |
8 |
|
DSIDVALID |
Channel partner profile active |
9 |
|
DSIDMULBP |
Multiple customers linked to wholesaler external ID |
10 |
|
ECIDEXIST |
End customer record existence check |
11 |
|
ECIDEMPTY |
End customer external ID empty |
12 |
|
ECIDMULBP |
Multiple internal customers linked to external ID |
13 |
|
ECSPCHECK |
No sold-to parties linked to end customer |
14 |
|
ECMULSPCHK |
Multiple sold-to parties linked to end customer |
15 |
|
ECCTNOVALD |
End customer rejected from the contract |
16 |
|
ECCTNOCHK |
End customer not on contract |
17 |
|
ECIDCHECK |
End customer external ID validity check |
18 |
|
EXTPEXIST |
Product ID not cross-referenced |
19 |
|
DSIDEMPTY |
Channel partner is empty |
20 |
|
CTNOEMPTY |
Contract number is empty |
21 |
|
CTNOVALSTS |
Contract not awarded |
22 |
|
CTNOEFTCHK |
Contract not yet effective |
23 |
|
CTNOEXPRD |
Contract expired |
24 |
|
CTNODIVCHK |
Contract invalid for div. rec claim |
25 |
|
RSNOVALID |
Resubmit claim number validity check |
26 |
|
SDMNDTTHCK |
Debit memo date threshold check |
27 |
|
INMTEMP |
Product is empty |
28 |
|
INTPCONCHK |
Product not found on the contract |
29 |
|
INTPCONSTS |
Product not awarded on the contract |
30 |
|
INTPPRCCHK |
No effective price for contract product |
31 |
|
INTPCONEXP |
Product expired on contract, shipped after effective date |
32 |
|
INTPCONEFT |
Product not eligible, shipped before effective date |
33 |
|
RESLEMPTY |
Resale price is empty |
34 |
|
WACEMPTY |
Wholesaler acquisition cost missing |
35 |
|
WACEXIST |
Product WAC not found on contract |
36 |
|
MSSTEMPTY |
Resale quantity empty |
37 |
|
MSSTTHRCHK |
Quantity exceeds system threshold |
38 |
|
SHDTCDTCHK |
Shipping date is later than current date |
39 |
|
SHDTDSDTCK |
Shipping date is later than debit memo date |
40 |
|
SHDTTHCK |
Shipping date exceeds threshold date |
41 |
|
IVNOMEMPTY |
Invoice number is empty |
42 |
|
CRSNVALID |
Claim line resubmission no. not valid |
43 |
|
CBTKIDCHK |
Channel partner external ID check |
44 |
|
CBCDDUPCHK |
Duplicate chargeback claims check |
45 |
|
SDMNDUPCHK |
Duplicate debit memo check |
46 |
|
SUAMVALID |
Manufacturer-calculated external amount not equal to claim amount |
47 |
|
SUAMTRSH |
Manufacturer-calculated external amount falls below threshold |
48 |
|
SUAMOVTHR |
Manufacturer-calculated external amount exceeds threshold |
49 |
|
CBUOMEMPTY |
Unit of measurement is empty |
50 |
|
CBRECVALD |
End customer external ID cross-reference check |
51 |
|
CBRTKVALD |
Channel partner external ID cross-reference check |
52 |
|
INTPEMP |
Material is empty |
53 |
|
CBTKBLCKCK |
Check for BP block on channel partner |
54 |
|
CBECBLCKCK |
Check for BP block on end customer |
55 |