Defining Copying Control for Business
Transactions
The Copy Control for Chargeback specific claims (credit or debit memo) needs to be set up using the following customizing activities. This defines the type of contracts that can result in claims.
In the Implementation Guide (IMG), choose CRM ® Transactions ® Basic Settings ® Copying Control for Business Transaction.
Config Act. |
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Define copy control for transaction type |
CMCC |
CMDM |
Debit Memo Request Chargeback |
Copy Custom Contract into Debit Memo Request |
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CMCC |
CMRC |
Credit Memo Request: Chargeback |
Copy Custom Contract into Credit Memo Request |
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CMGC |
CMDM |
Debit Memo Request: Chargeback |
Copy Group Contract into Debit Memo Request |
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CMGC |
CMRC |
Credit Memo Request: Chargeback |
Copy Group Contract into Credit Memo Request |
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CMIC |
CMDM |
Debit Memo Request: Chargeback |
Copy Individual Contract into Debit Memo Request |
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CMIC |
CMRC |
Credit Memo Request: Chargeback |
Copy Individual Contract into Credit Memo Request |
Define copy control for item categories |
CMCP |
CTAN |
CB: Sales Item |
Copy Item Category CMCP into Item Category TAN on a Claim |
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