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Procedure documentation Defining Copying Control for Business Transactions  Locate the document in its SAP Library structure

Use

The Copy Control for Chargeback specific claims (credit or debit memo) needs to be set up using the following customizing activities. This defines the type of contracts that can result in claims.

Procedure

In the Implementation Guide (IMG), choose CRM ® Transactions ® Basic Settings ® Copying Control for Business Transaction.

Config Act.

 

 

 

 

Define copy control for transaction type

CMCC

CMDM

Debit Memo Request Chargeback

Copy Custom Contract into Debit Memo Request

 

CMCC

CMRC

Credit Memo Request: Chargeback

Copy Custom Contract into Credit Memo Request

 

CMGC

CMDM

Debit Memo Request: Chargeback

Copy Group Contract into Debit Memo Request

 

CMGC

CMRC

Credit Memo Request: Chargeback

Copy Group Contract into Credit Memo Request

 

CMIC

CMDM

Debit Memo Request: Chargeback

Copy Individual Contract into Debit Memo Request

 

CMIC

CMRC

Credit Memo Request: Chargeback

Copy Individual Contract into Credit Memo Request

Define copy control for item categories

CMCP

CTAN

CB: Sales Item

Copy Item Category CMCP into Item Category TAN on a Claim

 

 

 

 

 

 

 

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