Configuring Partner Processing for Contract
Management
Use
Partner functions are required to capture the role of partners within a given business process. Pharma contract and chargeback claims require partner functions such as contract negotiator, hierarchy node partner, call-off partner, end customer and channel partner. You must define these partner functions, access sequences and partner determination procedures in SAP CRM.
Procedure
Defining Partner Functions
In the Implementation Guide (IMG), choose Customer Relationship Management ® Basic Functions ® Partner Processing ® Define Partner Functions.
Cust. Act. |
Entry |
Short Text |
Explanation |
Partner Function |
63 |
Contract Negotiator |
The negotiator is the contract owner. The owner negotiates the terms and conditions of the contract on behalf of its member. |
|
64 |
Contract Call-off Partner |
Call-off partners are similar to sold-to party. They are linked to the negotiator in the business partner hierarchy. |
|
65 |
End Customer |
End customers are similar to ship-to parties. They are related to the call-off via the partner relationships. |
|
66 |
Channel Partner |
Channel partners are the reseller (for example, wholesaler, distributor). They are maintained using partner relations with respect to the end customer. |
|
76 |
Hier. Node Partner |
These are dummy business partners, which are attached to the hierarchy nodes. These partners must have the partner category Group. This partner function needs to be maintained for the hierarchy explosion to take place during partner determination. |
Defining Access Sequences
In the Implementation Guide (IMG), choose Customer Relationship Management ® Basic Functions ® Partner Processing ® Define Access Sequences.
Cust Act. |
Entry |
Short Text |
Explanation |
Access Seq |
24 |
Business Partner Relationships : Call Off Partner ® Preceding Document |
BP relationship determination using the partner function Call-Off. This is used to find the end customer(s) related to the call-off partners. |
|
25 |
Business Partner Relationships : End Customer ® Preceding Document |
BP relationship determination using the partner function End Customer - this is used to find the channel partner(s) related to the end customer. |
|
27 |
Hierarchy: Hierarchy Node Partner (Negotiator) ® Preceding Document |
Access sequence to determine the contract negotiator from hierarchy node partner |
|
28 |
Hierarchy: Hierarchy Node Partner ® Preceding Document |
Access sequence to determine call-off Partner from hierarchy node partner |
|
Z001 |
Sold to from ship to |
This is used to determine the sold to party from the ship to party for CMR creation |
Determining Partners
In the Implementation Guide (IMG), choose Customer Relationship Management ® Basic Functions ® Partner Processing ® Define Partner Determination Procedure.
Cust Act. |
Entry |
Short Text |
Explanation |
Partner Determination |
36 |
Group Contract |
This determination procedure is to be used for group contracts. The allowed partner functions are: · Contract Negotiator · Hier. Node Partner · Call-Off Partner · End Customer · Channel Partner |
|
37 |
Custom Contract |
This determination procedure is to be used for custom contracts. The allowed partner functions are: · Contract Negotiator · Hier. Node Partner · Call-Off Partner · End Customer · Channel Partner |
|
38 |
Individual Contract |
This determination procedure is to be used for individual contracts. The allowed partner functions are: · Channel Partner · Call-Off Partner · End Customer · Channel Partner |