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Background documentation RTC Application Sharing Server Locate the document in its SAP Library structure

The Real-Time Collaboration (RTC) Application Sharing Server handles the flow of data between portal users collaborating through the RTC-based application sharing feature.

RTC application sharing allows users to share their Windows desktop or individual applications with other portal users in real time. Remote users can interact directly with the shared desktop or application as if they were sitting at the host's machine.

This topic describes the one-time and periodical administrative tasks for fully implementing application sharing functionality in the portal while running the RTC Application Sharing Server as a standalone engine.

Note

These steps are valid if you installed RTC Application Sharing Server as a standalone engine or are using the default server installed on the portal host.

Technical System Landscape

The RTC Application Sharing Server is automatically installed with usage type EP on the portal host. In a cluster environment, the load generated by the RTC Application Sharing Server is replicated to all instances of the cluster, thus generating load on the hosts of the dialog instances.

This graphic is explained in the accompanying text

If you do not intend to use the installed RTC Application Sharing Server, you can disable it. See Structure linkEnabling / Disabling the Application Sharing Server (RTC).

For test or demo purposes, you can run the standard RTC Application Sharing Server on the portal machine; however, for productive use it is recommended that you install server as standalone engine on a dedicated host using SAPinst. By removing RTC Application Sharing Server traffic from the portal host, you reduce the networking and J2EE demands that it would generate on that machine; thus improving the overall performance of the portal.

Tools

You use the following tools to administer the RTC Application Sharing Server:

·        Application Sharing configuration component (portal-based)

·        J2EE Engine Config Tool

·        J2EE Engine Visual Administrator

·        Application Sharing Server Monitor

Details for launching these tools are described in the relevant documentation references for each applicable task mentioned below.

Prerequisites

·        You have installed usage type EP.

·        You have installed RTC Application Sharing Server as standalone engine.

Note

The Java Application Server (AS-Java) is also installed when you install RTC Application Sharing Server as a standalone engine.

Tasks on Demand

The table below lists the most important administration tasks:

Task

Detailed Information

Define the connection on the portal host to the new standalone RTC Application Sharing Server.

See Structure linkSetting Application Sharing Server Parameters (RTC).

Define general parameters for the Application Sharing Server.*

See Structure linkSetting Application Sharing Server Parameters (RTC).

Define specific parameters for running Application Sharing Server in a clustered environment* (optional).

See Structure linkRunning Application Sharing Server in a Clustered Environment.

Configure J2EE Engine system and application thread settings.*

See Structure linkConfiguring Thread Settings for Application Sharing Server (RTC).

Configure browser settings on client machines to accept the RTC ActiveX control.

See Structure linkConfiguring Client Browsers to Accept the RTC ActiveX Control.

*As part of your long-term maintenance process, you should periodically check the settings and adjust them, if necessary.

Periodic Tasks

The following tasks must be done periodically:

Task

Detailed Information

Monitor the Application Sharing Server to verify the Application Sharing Server configuration at setup, and to subsequently troubleshoot any problems that may occur during application sharing.

See Structure linkMonitoring the Application Sharing Server (RTC).

See Also      

Collaboration

 

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