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Function documentation The Workload Graph  Locate the document in its SAP Library structure

Use

The workload graph displays forecasted workload in any of the following formats:

·        Total Workload

·        Total Flowed Workload

·        Total Allocated Filler Workload

 

Prerequisites

You have calculated a forecast.

 

Features

The workload graph area covers a 24-hour period. The default is the first day of the week. View the workload for another day during the selected week by clicking on the day you want to view.

Select one of the following workload formats to view within the area:

Format

Description

Total Workload

A snapshot including all work, combining Flowed and Filler Workload on the same display. Note that Filler Workload is not yet allocated will not be displayed at the status box for total unallocated filler.

Total Flowed Workload

Work scheduled to coincide with activity flow or other time-dependent events. The graph should roughly match your expected volumes.

Total Allocated Filler Workload

Work assigned to a specific time after the schedule is calculated. Typically not displayed until after scheduling. See total filler hours to be allocated.

The workload graph is organized so that the:

·        Horizontal axis is in hours, set in quarter-hour increments.

·        Vertical axis is in the number of people. The scale will change to reflect your staff requirements.

 

Organization Total Workload

The Organization Total Workload list displays:

·        The color code used for all workload types shown in the graph.

·        The day and weekly totals for each workload type.

 

Show Scheduled

As shown below, you can superimpose the week’s schedule over the calculated workload by clicking on Show Scheduled. This provides a view of how well staffed you are for the week, identifying any potential shortages as well as areas of overstaffing.

This graphic is explained in the accompanying text

 

For more information, see:

·        Segment Details

·        Workload Statistics

 

 

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