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Function documentationMultiple Campaign Assignment Locate this document in the navigation structure

 

With this function you can now enter multiple campaigns manually on header — as well as on item level of orders in the B2B Web shop.

Prerequisites

  • To enable the assignment of multiple campaigns to an order on header- and item level you have activated the parameter Allow Multiple Campaigns on the Marketing tab page of the Shop Management application.

  • To allow the manual entry of campaigns you have activated the parameter Allow Manual Entry of Campaigns on the Marketing tab page of the Shop Management application.

    Note Note

    • If you enable this parameter, all assigned campaigns are displayed and can be changed manually.

    • If you disable this parameter, the manual entry of campaigns is not allowed and campaign fields cannot be changed in the order. In this case, you can only see campaigns that were assigned in the CRM backend system or found in campaign determination. The icon next to the Campaign field is only displayed in the Web shop if more than one campaign is assigned to an item.

    • You need to make the necessary settings in Customizing for Customer Relationship Management, by choosing   Basic Functions   Campaign Determination   Assign Determination Procedure.  

    End of the note.

Features

  • When you create or change an order, you can now enter multiple campaigns manually on header - as well as on item level of orders.

    If you click on the icon next to the Campaign field under Additional Order Data in your Web shop, five additional fields appear, in which you can enter additional campaigns on header level. On item level, this icon can be found next to the Campaign field in the item details. If you click on the hyperlink under these additional fields, more fields are available to assign even more campaigns.

  • If multiple campaigns are found by campaign determination, all determined campaigns are now added to the list of campaigns of an item.

    Prior to this release, you could only select one campaign in the Web shop, even if several campaigns were found by campaign determination. The selected campaign was then assigned to the item. As of this release, if more than one campaign is found by campaign determination in the Web shop, all determined campaigns are added to the list of campaigns that can be changed manually.

    On item level, a quick info text informs you that the system has automatically assigned campaigns to an item. This quick info appears, when you scroll over the flag icon next to the product in the Description field. If you now expand the item, you can see in the item details which campaigns the system automatically assigned to this item.