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You can use the standard SAP log created for this generation activity as a means to troubleshoot this process either by choosing Display Application Log directly from the activity or   Customer Relationship Management   Incentive and Commissions Management   BI-ICM Transfer of BI Data to ICM   Analyze Application Log.  

When selecting the activity Analyze Application Log:

  1. Enter the BI-ICM Transfer App.

  2. Enter the date range of the generation run(s).

  3. the date range for the log.

  4. Choose the information you want to see:

    • Query Result Structure

    • Field Offering Structure

    • ICM Interface Parameters

    • Transfer Application

  5. Choose Execute.

By following the activities to create either the Query Result or Field Offering structures, you can verify the CRM-ICM structure additions to the CRM data dictionary:

  1. While in the CRM system, enter the transaction SE80.

  2. Choose Repository Browser.

  3. Expand the Structures folder.

  4. Select the results structure generated by CRM-ICM Generic Interface.