Show TOC

Object documentationResources Locate this document in the navigation structure

 

A resource is either an employee (internal) or a service provider (external) that can be assigned to a demand.

 

When assigning resources to meet a demand, the system compares the following data:

Demand

Resource

Qualification requirements

Qualifications profile

Required capacity and period

Availability

Location and service area

Location and service area

The system derives the service area for the demand based on the demand's location, while the resource has both a location and a service area, entered within the service arrangement. For more information, see Service Arrangements.