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You can check the following information for resources, using SAP NetWeaver Business Intelligence (SAP NetWeaver BI) reports:

  • Employee availability and utilization

  • Qualification requirement frequency and completeness

Prerequisites

You have automated the extraction process for the following extractors:

Master Data Extractor

  • Time allocation types – 0WFM_TIMESPTYP_ATTR

Text Extractors

  • Extraction of booking type text – 0WFM_BOOKING_TYPE_TEXT

  • Qualification description – 0WFM_QUALIF_TEXT

  • Job function descriptions – 0WFM_JOBFUNC_TEXT

  • Job level descriptions – 0WFM_JOBLEVEL_TEXT

  • Service area descriptions – 0WFM_SERVAREA_TEXT

  • Resource type texts – 0WFM_RESTYP_TEXT

  • Time allocation type texts – 0WFM_TIMESPTYP_TEXT

Transactional Extractors

  • Extraction of gross/net availability – 0WFM_CAPACITY

  • Extraction of WFM availability – 0WFM_ASSIGNMENTS

  • Extraction of WFM working time – 0WFM_WORKTIME

  • Extractions of demand qualifications – 0WFM_DEM_QUALI

  • Extractions of personal demands – 0WFM_DEMANDS

  • Extractions of resource job functions – 0WFM_JOBFUNC

  • Extractions of service area data for WFD resources – 0WFM_SERV_AREA

  • Extractions of supplied resource qualifications – 0WFM_RES_QUALI

  • Time allocation contributions based on working time intervals – 0WFM_TIMESP_CONTRIB

  • Extractions of WFD attribute sets from resources – 0WFM_WFD_ATTSETS

Features

The Service Resource Planning application provides the following standard reports.

Resource Availability Report

This view enables you to monitor the availability of your resources, enabling you to answer questions such as:

  • Which resources are available in the chosen time frame?

  • How many hours have my resources scheduled for nonproductive (non-billable) work?

Resource Utilization Report

This view enables you to monitor the utilization of your resources. You can determine exactly how much time your employees have used for nonproductive work in a certain period.

Report on Qualification Requirement Frequency

This view shows you which qualifications are required most frequently, enabling you to answer questions such as:

  • Which qualifications are required most frequently in my demands?

  • Which qualifications are most frequently available from my resources?

  • Do seasonal trends exist regarding the frequency of a particular qualification?

Report on Completeness of Qualification Requirements

This view enables you to monitor the percentage match for demand qualifications, including the percentage match for mandatory demand qualifications, and the qualifications of the resources assigned to these demands.