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Function documentationActivities in the Calendar Locate this document in the navigation structure

 

You can use the calendar to create activities, for example, appointments, interaction logs and tasks.

Integration

You can integrate the SAP CRM calendar with a Microsoft Outlook or IBM Lotus Notes calendar. For more information, see Groupware Integration.

Prerequisites

For activities to appear in the calendar, you must activate the Calendar flag in the following:

  • The Customizing header for the activity type in Customizing for Customer Relationship Management, under   Transactions   Basic Settings   Define Transaction Type.  

  • The partner determination procedure for the activity type, in Customizing for Customer Relationship Management, under   Basic Functions   Partner Processing   Define Partner Determination Procedure  

    You must do this for each partner in the procedure for whom a calendar entry is to be displayed.