Function documentationCampaign Automation in the Different Channels Locate this document in the navigation structure

 

Campaign automation allows you to integrate the following business scenarios into the modeling of an automated marketing campaign:

  • Interaction Center

  • Survey

  • Internet Sales; Business-to-Consumer or Business-to-Business

For more information about the prerequisites for using campaign automation in each of these scenarios, see Customizing for Customer Relationship Management by choosing   Marketing   Marketing Planning and Campaign Management   Campaign Automation   Campaign Automation in the Different Channels.  

See also:

Campaign Automation

Actions for Campaign Automation