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In campaign automation, the workflow samples that belong to the Campaign automation task set can be assigned to individual campaign elements.

The workflow Authorization by Employee Responsible is used as a milestone in the process. The employee responsible is required to oversee and monitor campaign execution.

Prerequisites

Classify the workflow sample as a General task. In addition, the possible processors must be specified for online task TS 14008004 (authorization by employee responsible), in order to clearly define the organizational responsibility for processing.

For more information, see Customizing for Customer Relationship Management under   Marketing   Marketing Planning and Campaign Management   Campaign Automation   Implement Workflow Customizing  .

After starting the campaign, the workflows are scheduled/performed automatically. For this reason, no type linkages need to be made for this workflow sample.

Process

The workflow Authorization by Employee Responsible is used as a milestone in the process. The employee responsible is required to oversee and monitor campaign execution. He/she can continue or stop execution of the campaign in a dialog and can be specified via the Employee responsible attribute of the campaign element.

During campaign automation, as described in Modeling Elements in Campaign Automation, the following campaign element data is checked: the Employee responsible attribute must exist. The employee entered there must be assigned a user.

Technical Execution

The following information is of technical nature. You need this information if the implementation details are relevant for you, or if you wish to make your own enhancements.

Workflow template

The actual business process is implemented in the workflow template WS14000065 (CRM_CA5).

Object type

BUS2010022 (Campaign Element)