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In campaign automation, the workflow templates that belong to the campaign automation task set can be assigned to individual campaign elements.

The Add Business Partner to a Target Group workflow adds the specified business partner or contact partner to the target group(s) assigned to the campaign element.

Prerequisites

Classify the workflow template as General Task. Customer Relationship Management -> Marketing -> Marketing Planning and Campaign Management -> Campaign Automation -> Implement Workflow Customizing

After starting the campaign, the workflows are scheduled and executed automatically. For this reason, no type linkages need to be made for this workflow template.

Process flow for workflow WS14000066 (CRM_CA6)

The Add Business Partner to a Target Group workflow adds the specified business partner or contact partner to the target group(s) assigned to the campaign element. If both business partners and contact partners exist, then only the contact partner is added.

The following campaign element data is checked as part of campaign process modeling: A target group must be assigned and the indicator 'Start for Every Respondent' must be activated.

Technical Implementation

The following information is of a technical nature. You need this information if the implementation details are relevant to you, or if you wish to make your own enhancements.

Workflow Template

The actual business process is implemented in the workflow template WS14000066 (CRM_CA6).

Object Types
  • BUS2010022 (Campaign Element)