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Process documentationStart Media Campaign Locate this document in the navigation structure

 

In campaign automation, you can assign the workflow templates that belong to the campaign automation task set to individual campaign elements.

The workflow Start Media Campaign does not start campaign execution for this element. It is assumed that this execution will occur offline (for example, using print media). Responses from campaign execution can be entered again in the process model.

Prerequisites

You should classify the workflow template as a general task. See Customizing for   Customer Relationship Management   Marketing   Marketing Planning and Campaign Management   Campaign Automation   Implement Workflow Customizing.  

Once the campaign starts, the workflows are scheduled/performed automatically. For this reason, you do not need to make type linkages for this workflow sample.

Process

Technical Execution

You require this information if the implementation details are relevant for you or you wish to make your own enhancements.

Workflow Template

The actual business process is implemented in the workflow template WS15100040 (CRM_CA11).

Object Types

BUS2010022 (Campaign element)