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Component documentationSAP Business Workflow Locate this document in the navigation structure

 

In SAP CRM, workflow scenarios are supported in several areas. These scenarios are described in this documentation.

Customizing

You need to have completed the Customizing steps for the SAP Business Workflow. You can check your Customizing settings in the implementation guide (IMG) by choosing   Customer Relationship Management   Basic Functions   SAP Business Workflow   Maintain Standard Settings for SAP Business Workflow  . If the Customizing settings are incomplete, carry out automatic Customizing.

You can find introductory and general information about the SAP Business Workflow under WebFlow Engine (BC-BMT-WFM).