Setting Up a Service User for ERP
E-Commerce
You need service users to provide the remote function call (RFC) connection between your backend ERP system and your Web-based applications. These service users, along with the dialog users and their authorization roles, enable customers and employees to enter your Web applications and carry out tasks. You need one service user per Web application to enable connectivity.
You have installed and configured ERP E-Commerce Web-based applications.
You create a service user in your backend ERP system and assign it to the Web-based application as follows:
...
1. In your ERP system in the SAP Easy Access Menu, choose Tools ® Administration ® User Maintenance ® Users (transaction SU01).
2. Create a user of the type Service User and enter all required data.
3. Assign the appropriate service user authorization role to the user on the Roles tab page.

For a list of service user roles for the various Web-based applications, see Authorization Roles in ERP E-Commerce.
4. Save your entries.
5. Log on to Extended Configuration Management (XCM) for the Web-based application for which you have created this service user at: http://<server>:<port>/<appname>/admin/xcm/init.do
6. Navigate to Start ® Application Configurations ® Customer ® jco and adjust the following parameters:
¡ user
Enter the user ID that you created for the service user in your backend system.
¡ passwd
Enter the password that you created for the service user in your backend system.
7. Save your entries.
8. Restart the Web application.
The stateless connection between your backend ERP system and the Web-based application has been established. When you create a user and they log on to the application, the Web-based application will call the backend ERP system, verify the users details, and the user will be able to enter the application.