Configuration of Web Auctions: Selling via eBay® in CRM 

Purpose

You use this documentation to configure the selling via eBay® (SVE) application, based on the default configuration provided by SAP. This is to enable connectivity between the back-end SAP CRM system, SVE application, and eBay®. You need to carry out configuration steps in Extended Configuration Management (XCM), in the SVE application, and in the SAP CRM system.

Prerequisites

You have installed SAP Web Application Server 6.40 (J2EE).

If you want to use the business-to-consumer (B2C) checkout, you have installed SAP CRM Web Channel B2C.

If you want a faster search when searching product catalogs, you have installed Search and Classification (TREX) 6.0 SP01.

For the installation guides, see SAP Service Marketplace at service.sap.com/crm-inst.

Process Flow

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       1.      Configure the SAP CRM system to enable back-end processing.

See Configuring Back-End Processing.

       2.      Create an application configuration and configure the SVE application in XCM at:

http://<servername:port>/sve/admin/xcm/init.do

Access XCM using your J2EE Engine user ID and password. Choose XCM Administration ® Help and follow the configuration steps. The parameters not set as default by the system are highlighted; you must provide values for these parameters. If necessary, you can change the default entries.

Be sure to provide values for the parameter SVEUSERDATA. Enter the profiles ADMINPROFILE and SELLERPROFILE, which you created as user profiles in your back-end SAP CRM system. These profiles determine the authorization check when users log on to the SVE application. If you do not provide values for this parameter, the system does not carry out an authorization check at logon. For information about creating profiles, see User Mapping.

       3.      Make sure the appropriate roles are assigned to auction administrators and auction sellers.

See Assigning Roles for Selling via eBay®.

       4.      Configure the scheduler.

       5.      Check that a product catalog and product catalog variant are assigned.

       6.      Create Comma Separated Values (CSV) files for products and bank transaction processing. See:

○       Creating a CSV File to Import Products

○       Configuring Bank Transaction Processing

       7.      Configure Java Virtual Machine (JVM) HTTP proxy settings.