Show TOC

Function documentationPartial Settlements Locate this document in the navigation structure

 

Partial settlements are made when insufficient money is available for full payment. In such cases, an additional item for the unsettled amount is created in the settlement due list items. The unsettled amount is picked up by subsequent settlement runs and is settled when funds are available.

Prerequisites

You have made the appropriate settings in Customizing for Customer Relationship Management, under: Claims Management —> Define Basic Settings for Claims Settlements.

If you want to allow partial settlement, you have made the following settings for the availability check.

Availability Check Configuration

Result

Warning

Partial settlement takes place

Error

Settlement is stopped, no partial settlements are processed

To carry out partial settlement, the availability check profile must be configured as Warning.

The item category of the billing item must also be selected accordingly.

Note Note

Items that cannot be settled (due to partial availability of funds) are accorded a higher priority for processing during subsequent settlement runs.

End of the note.

Features

  • The partial settlement process ensures that the preceding document is updated with information to indicate that it has been settled partially.

  • When a due list item that has been created as a result of the partial settlement is processed, then the preceding document is updated with a status Fully Settled.

  • If a claim is partially settled, then its status changes to Settled only when the entire claimed amount is settled.