Enhancements with the Easy Enhancement Workbench in SAP CRM 

Purpose

The Easy Enhancement Workbench (EEW) allows you to enhance business objects in SAP CRM with user-defined fields and tables and distribute them to SAP ECC and the Mobile Client via CRM Middleware. You do not have to make any modifications for this. The EEW creates and fills customer includes automatically.

You can find more information about customer includes and the EEW in SAP Notes 484597 and 494966.

Integration

The EEW is a development tool that is provided by SAP NetWeaver and which can be used by different SAP applications. You can find more information in the general documentation on the Easy Enhancement Workbench.

Features

In the EEW, an assistant guides you through the enhancement process. You call up the EEW in the SAP menu under Architecture and Technology → Configuration → Easy Enhancement Workbench or in the Implementation Guide under Customer Relationship Management  → CRM Cross-Application Components → Easy Enhancement Workbench. The assistant contains exact instructions for every step that you have to take. The system automatically generates the new fields in the ABAP Dictionary. You can then make the fields available on the user interface (CRM WebClient). To do this, use the Customizing activity Customer Relationship Management → UI Framework → UI Framework Definition → Configure User Interface.

You can enhance objects from different CRM areas. You can find specific information about these objects in the following documentation.