Billing in Agency Business
During the leasing process the customer must make different types of payment. These payments may include the following receivables:
● Financing installments
● Service fees
● Advance payments
● One-off costs, such as repairs that are not covered in the lease
● Regular settlements, such as fuel costs
It is useful, both for the customer and for your process flows, to send the customer a monthly invoice containing a summary of all accumulated costs. You can use agency business to issue this consolidated invoice.
At the same time, you can also use agency business to settle the account with your vendors (the service company).
If your leases do not comprise services, meaning that you do not need to process any invoices from external service providers, you can settle invoices without agency business.
For more information, see Update of Lease Items.
● In Customizing you have specified that you want to settle invoices from different external sources, such as SAP Customer Relationship Management (SAP CRM) or external service providers, together using agency business.
For more information, see Customizing for Enterprise Resource Planning (ERP) → Logistics - General → Agency Business → Enhancements for Full Service Leasing → Define Billing.
● You have used the Business Add-Ins (BAdIs) provided by SAP to transfer billing documents from external systems, for example SAP CRM or ERP systems in other companies, to single settlement requests in agency business.
For more information, see Customizing for ERP → Logistics - General → Agency Business → Enhancements for Full Service Leasing → Business Add-Ins (BAdIs).
● You have defined the billing document types for the different business transactions involved in the billing process, for example single settlement requests for lease fees from SAP CRM or invoices for tires and maintenance. SAP delivers standard billing document types that you can adapt to meet your needs.
For more information, see Customizing for ERP → Logistics - General → Agency Business → Billing → Billing Document Types.
● To group together more than one billing document in a single document and to mark up any processing charges, you have assigned the corresponding remuneration list types to the billing document types.
For more information, see Customizing for ERP → Logistics - General → Agency Business → Billing → Assign Billing Type to Remuneration List Type.
● You have defined the payment types. SAP delivers standard payment types for vendor invoices for tires and maintenance and for lease fees from SAP CRM.
For more information, see Customizing for ERP → Logistics - General → Agency Business → Payment → Payment Types.
● You have defined for leasing-specific payment types how the system processes vendor invoices. In doing so, you specify whether the system determines the contract for these payment types in external systems, such as SAP CRM.
For more information, see Customizing for ERP →Logistics - General → Agency Business → Enhancements for Full Service Leasing → Define Payment Types.
The following figure shows the billing process in agency business:

The following applies to the customer settlement in agency business:
● SAP CRM transfers billing documents from SAP CRM Billing to the agency business in SAP ERP. These documents may contain, among other things, the financing installments that occur regularly in leasing. The document is therefore available in agency business as a single settlement request.
● The invoices for services from service providers are also transferred to agency business. When the invoices are created, each invoice is available as a single settlement request in a settlement request list for a service provider. To verify the service invoices received, the system runs invoice verifications for the settlement request lists.
For more information, see Processing of Service Invoices in Agency Business
● For each customer you can group in a customer settlement the receivables from SAP CRM and the receivables resulting from any services used.
You can use the customer settlement to bill the customer for the receivables entered in a settlement request list.
● You use the remuneration list to bill a customer for your commissions, such as processing fees for any invoiced service fees.
For more information, see Document Categories in Agency Business.
● When you save the customer settlement or the remuneration list, the system generates accounting documents that it transfers to Contract Accounts Receivable and Payable (FI-CA).
For more information, see Contract Accounts Receivable and Payable.
The following applies to the vendor settlement in agency business:
● You create the service invoices for a vendor in a settlement request list.
● When you save the settlement request list, the system transfers the document to be posted to the vendor account to Contact Accounts Receivable and Payable (FI-CA).
See also: