Service Resource Planning
Integration Information
Integration to cProjects
Integration to Service Order Items
Integration to mySAP ERP HCM
Authorizations
Locations and Geo-Codes
Find and Rank
Queries
Resources
Maintain Employees
Maintain Service Providers
Overtime and Capacity Rules
Search for Resources
Resource Overview
Weekly View
Daily View
Gantt View
Find Suitable Demands
Service Arrangements
Service Arrangement for Employees
Service Arrangement for Service Providers
Service Arrangement Detail
General Data
Availability
Location
Job Function
Capacity
Service Area
Qualifications
Change History for Service Arrangements
Demands
Search for Demands
Review Demands
Find Suitable Resources
Personalize
Time Allocations
Time Allocation: Basic Availability
Time Allocation: Exception Availability
Load Initial Time Allocations
Assignments
Scheduling and Schedule Strategies
Create and Maintain Assignments
Replace Resource
Notify Resources
Alerts and Messages
Alert List
Messages
Analytics
Workforce Deployment Server
Resources
Requirements
Qualifications
Time Allocations
Assignments
WFM Event Handler
Groupware Integration
Data Flow from the WFD Server to Groupware
Data Flow from Groupware to the WFD Server