Transfer Reactor to Channel 

Purpose

In campaign automation, the workflow samples that belong to the Campaign automation task set can be assigned to individual campaign elements.

The Transfer reactor to channel workflow transfers the specified business partner and/or contact partner to the communication medium defined for the campaign element.

 

 

Prerequisites

Classify the workflow sample as a general task. Customer Relationship Management-> Marketing -> Marketing Planning and Campaign Management -> Campaign Automation -> Implement Workflow Customizing.

After starting the campaign, the workflows are scheduled/performed automatically. For this reason, no type linkages need to be made for this workflow sample.

 

 

Process flow for workflow WS14000069 (CRM_CA9)

 

The Transfer reactor to channel workflow transfers the specified business partner and/or contact partner to the communication medium defined for the campaign element.

During campaign process modeling, the following campaign element data is checked: there must be a communication medium and the ‘Start for every reactor’ flag must be set.

 

Technical Execution

The following information is of technical nature. You need this information if the implementation details are relevant for you, or if you wish to make your own enhancements.

 

Workflow template

The actual business process is implemented in the workflow template WS14000069 (CRM_CA9).

 

Object types

 

·         BUS2010022 (Campaign Element)