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Contract Management 
This business scenario enables you to retain business partners for long periods using good value, customer-specific conditions, and also to track their purchasing habits. You can negotiate contracts for customers and customer groups which contain certain products, prices, and terms of delivery for a fixed validity period. Contract Management enables you to monitor the sales process from inquiry through to contract completion
Furthermore, Contract Management offers the following options:
· ‑You can track whether your customer has bought products in accordance with the agreements
· You can guide your sales employees through any necessary follow-up activities
· You can use integrated reporting for analyzing contract-related sales figures
Business Partner |
SAP Application Component |
Customizing and Configuration |
Vendor |
SAP CRM 5.0 SAP ECC 6.0 SAP SCM 5.0 SAP NetWeaver 2004S |
Use SAP Solution Manager. |
Business processes take place as follows in this business scenario:
...
1. Sales Agreement Processing in CRM
4. Release Order Processing in CRM
5. Outbound Processing without WM
...