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Process documentation Contract Management Locate the document in its SAP Library structure

Purpose

This business scenario enables you to retain business partners for long periods using good value, customer-specific conditions, and also to track their purchasing habits. You can negotiate contracts for customers and customer groups which contain certain products, prices, and terms of delivery for a fixed validity period. Contract Management enables you to monitor the sales process from inquiry through to contract completion

Furthermore, Contract Management offers the following options:

·         ‑You can track whether your customer has bought products in accordance with the agreements

·         You can guide your sales employees through any necessary follow-up activities

·         You can use integrated reporting for analyzing contract-related sales figures

Prerequisites

Business Partner

SAP Application Component

Customizing and Configuration

Vendor

SAP CRM 5.0

SAP ECC 6.0

SAP SCM 5.0

SAP NetWeaver 2004S

Use SAP Solution Manager.

 

Process Flow

Business processes take place as follows in this business scenario:

...

       1.      Sales Agreement Processing in CRMs

       2.      Contract Processing in CRMs

       3.      Structure linkActivity Processing in CRMs

       4.      Release Order Processing in CRMs

       5.      Outbound Processing without WMs

       6.      Billing in ERPs

       7.      Contract Analysiss

...

 

 

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