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Process documentation Master Data Overview (Account, Business Agreement, Consumption) Locate the document in its SAP Library structure

Use

You can use this business process, during a customer contact, to call fact sheets for an account, business agreement, and specific consumption data for an account in the system. This gives you a quick overview of the existing data, and allows you to select individual objects from the overview (such as a bill) to be displayed in detail.

Process Flow

This graphic is explained in the accompanying text

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       1.      Search for additional information on account

       2.      System searches for additional information on account

       3.      Display account overview

       4.      Search for additional information on business agreement

       5.      System searches for additional information on contract account data

       6.      Display business agreement overview

       7.      Search for information on consumption data

       8.      System searches for information on consumption data

       9.      Display consumption overview

 

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