Determine Parameters for  the Groupware Adapter 

To determine the URL for the SOAP request:

       1.      Log on to the CRM server.

       2.      Enter transaction SMICM and choose Enter.

       3.      Choose Goto ® Services.

The ICM Monitor - Service Display screen appears displaying the Host Name and Service Name/Port for the HTTP protocol.

This constitutes the http://[Host Name]:[Service Name/Port] part of the URL address.

To determine the relative path of the SOAP listener:

...

       1.      Log on to the CRM server.

       2.      Enter transaction SICF and choose Enter.

The Maintain Service screen appears.

       3.      Expand the tree structure to display the soap node (under default_host ® sap ® bc ® soap ® rfc)

The path below the default_host node constitutes the rest of the URL address (sap/bc/soap/rfc). As a result, finally you get http://[Host Name]:[Service Name/Port]/sap/bc/soap/rfc.