Groupware Integration Troubleshooting  

 The troubleshooting information related to groupware integration includes the following:

●     General Groupware Integration

You can find a general trouble shooting guide for solving groupware integration problems in SAP Note 908577  Groupware Integration TroubleShooting Guide

●     SAP MapBox Troubleshooting

The SAP MapBox installation guide contains further information and can be found in the service market place under http://service.sap.com/instguides ® mySAP Business Suite Solutions ® mySAP CRM ® mySAP CRM 2005 ® CRM Core and Standalone Components or mySAP Business Suite Solutions ® mySAP CRM ® SAP CRM 4.0 ® General and Technical Installation Guides .

See also SAP Note 817787 MapBox Troubleshooting Guide

●     SAP Groupware Connector Troubleshooting

The groupware connector administration guide and the groupware connector installation guide contain further information and can be found in the service market place under http://service.sap.com/instguides ® mySAP Business Suite Solutions ® mySAP CRM ® mySAP CRM 2005 ® CRM Core and Standalone Components or mySAP Business Suite Solutions ® mySAP CRM ® SAP CRM 4.0 ® General and Technical Installation Guides .

You can find information on problems with the SAP groupware connector for the Microsoft Exchange Server in SAP Note 957409 - Groupware Exchange Connector TroubleShooting Guide

●     Troubleshooting the Groupware Adapter

For information related to the troubleshooting of the groupware adapter, see Troubleshooting the Groupware Adapter.