Communication Management Software Profiles 

Use

This activity is optional and is only needed if you have one of the two business cases described in the Features section of Communication Management Software.

System administrators assign communication management software queues and channels to profiles in this activity. You must maintain this activity in each system instance, for example, development, test, and production.

Prerequisites

You created profiles in Customizing activity Define Communication Management Software Profiles.

You defined communication management software channels and queues in SAP Menu Communication Management Software ® Maintain System Settings.