SAP_DEMO03: Request for Parking Permit with Digital Signature 

Use

Following the request for the parking permit in demo SAP_DEMO01, request category SAP_DEMO03 shows how the digital signature is used. A Web request that can be signed digitally contains signature page page1_sign as an additional BSP page. The request data on the start page is displayed conform with the signature on the signature page. In other words, without images, links or prohibited tags.

Prerequisites

·        You have created the business partner data including the role Internet user for the respective user (see Web Services for Self-Registration and Master Data Changes).

·        You have successfully set up the necessary certificates (root certificate, client certificate).

Process Flow

...

       1.      Submitting request data:

As with request category SAP_DEMO01, you transfer the data using the button Send. This involves running BAdI CRM_SERVICE_WEBREQ, in other words checks can be carried out by the system.

       2.      Signing in control:

The data on the signature page is displayed in the control SAP Digital Signature. The certificates available for signing in the system are listed on the lower part of the control screen. To carry out the signature, select a certificate and choose the button Sign.

       3.      Creating a service order:

Once the request data has been signed, the signature package, consisting of the request data, signature, and public key, are transferred to the SAP CRM system where a service order is created.

You are informed about the service order being created on the confirmation page and can call the signed data from here using the button Display Signature.

       4.      Verification:

The processor can check and display the signed date of the requester using the action Verify and Display Digital Signature in the service process transaction of CRM.