System Information 
You can view the system information of the Mobile Sales Application in Client Console by using Tools ® System Information. The following tables explain group boxes, such as OS details, SQL Server details, Queue details, Site details, and Other details in the MSA System Information screen.
OS Details
|
Field |
Specifies |
|
OS |
The operating system of the mobile client. |
|
Version |
The version of the operating system. |
SQL Server Details
|
Field |
Specifies |
|
Server name |
The name of Microsoft SQL Server running on the mobile client. |
|
Version |
The version of Microsoft SQL Server. |
|
Type |
The type of Microsoft SQL Server. The two types are, Desktop Edition and Microsoft Database Engine (MSDE). |
|
User DB DSN |
The data souce name of the mobile client. |
Queue Details
|
Field |
Specifies |
|
Queue ID |
The unique ID assigned to the queue when you assign a site ID to the mobile client. |
|
Queue Description |
The brief description of the queue. |
|
Pending messages: Inbound/Outbound |
The number of messages pending in the inbound and outbound queues. |
Site Details
|
Field |
Specifies |
|
Site ID |
The ID assigned to the site when the site is created. |
|
Site name |
The name of the site. |
|
Description |
The brief description of the site. |
Other Details
|
Field |
Specifies |
|
CRM version |
The version of mySAP CRM. |
|
Replication |
Whether replication is enabled or disabled. |
|
Comm. station |
The Internet Protocol address of the Communication Station. |
|
TL cache dir |
The path where TPS files are stored. |
All the fields displayed in the MSA System Information screen are read-only. The information displayed in this screen is derived from the registry and the tables in the IDES database.