Tracking the Shipping Status 

Use

You can enable customers to track the shipping status of their Web shop orders using an external shipping provider. If the external shipping agency offers shipping information on the Internet, customers can access the shipping status directly via a hyperlink from the order. This enables customers to track their delivery during the shipping process.

Prerequisites

·        Your appointed haulage firm offers the shipping status tracking service.

·        The haulage firm has assigned a bill of lading for each order and informed you of it.

Activities

...

       1.      Call transaction VL03N in the ERP system.

       2.      Choose Display <-> Change.

       3.      Choose Goto ® Header ® Partners. Enter the data of the corresponding carrier.

       4.      Choose Shipment. In BillOfLad, enter the tracking number.