Printing Output via the Action Monitor 

Use

You can display and print several types of output together via the action monitor. You can also repeat the printing of output in the event that errors occurred during printing.

Prerequisites

You have made the following settings in Customizing for output determination:

·        Under Define Action Profile, you have selected the processing type Smart Forms Print for the action definition and entered a form.

·        Under Define Conditions for Output (old), you have defined the print parameters in the Action and Processing group frame. (If you are using transportable conditions, define the print parameters on the Action Details tab page under Define Transportable Conditions.)

There is further information on output control in the Implementation Guide (IMG) for output determination.

Procedure

To print out documents that have errors and that have not been printed to date, proceed as follows:

...

       1.      Call up transaction CRMC_ACTION_JOB for sales transactions and CRM:MKT_ACTION_JOB for marketing objects.

The screen PPF: Selection and Processing Actions appears.

       2.      Enter selection criteria, for example:

¡        In the Action Status field: 0 - unprocessed and 2 – with errors

¡        In the  Processing type field: PRN - Print

¡        In the Processing time field: 1 – Processing using Selection Report

¡        In the Date of Creation to field Current date

       3.      Enter additional selection criteria as required to further limit the selection.

¡        If you only wish to print output of a particular action definition (for example, only order confirmation or only send by e-mail), enter this action definition in the Action definition field.

¡        If you only want to print output for a particular action profile (for example, output only for opportunities or only for trade promotions), enter the appropriate action profile in the Action Profile field.

¡        If you want to print output for a particular transaction document or marketing element, enter the document number in the Application Key field.

       4.      Choose Execute.

You get a list of output that has been created in the system to the current date and that has either not yet been processed, or, not been processed successfully.

You can display output of a selected transaction document or marketing object on the screen using the Preview symbol.

       5.      Select the required output and select execute .

Result

Output is printed out by the printer that is defined in Customizing for output determination.