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Pricing 
Pricing is a function that the system uses to determine important pricing information when creating a business transaction, for example a quotation, a sales order, or a contract. For example, the system automatically determines the gross price and the discounts and surcharges that are relevant for a specific customer or for a particular date in accordance with the valid conditions.
The
system uses the condition technique
for pricing in order to determine relevant pricing information from condition
records for a business transaction. You can find more information on general
condition technique under
condition
technique
The system carries out pricing in CRM via the IPC (Internet Pricing and Configurator). The IPC ensures consistent pricing regardless whether prices are calculated for a business transaction in CRM Enterprise, in Telesales, or in E-Commerce.
You have to have made the Customizing settings for pricing. You can find these settings in Customizing for Customer Relationship Management under Basic Functions ® Pricing.