Notify Resources 

Use

You can use any communication avenue to notify resources of assignments.

 

Integration

The system automatically uses the standard communication when notifying resources of assignments. If no standard communication is defined, the system uses the first address it encounters.

 

Prerequisites

You have:

●     Created SAP Smart Forms by entering the transaction SMARTFORMS at the SAP Easy Access Menu.

●     Defined the templates you use to contact resources within the SAP IMG following the path SAP IMG ® Customer Relationship Management ® Workforce Deployment ® Service Resource Planning ® Basic Settings ® Define Smart Forms.

●     Allowed groupware notification of resources within the SAP IMG following the path SAP IMG ® Customer Relationship Management ® Workforce Deployment ® Service Resource Planning ® Basic Settings ® Set Groupware Message Distribution.

●     Defined communication methods for the resource.

 

Activities

You can notify resources through email or groupware calendar. Text of the messages is derived from Smart Forms. Depending on the different communication channels (mail , fax, pager, SMS), you can modify the basic data, when required, to meet your specific communication requirements.

 

Example

Dear <resource name>,

 

The demand data are:

- Begin date: 06/09/2006

- End date: 11/30/2006

- Description: Project Leader

- Effort: 10 Days