Adding a Business Partner to a Target Group 

Purpose

In campaign automation, the workflow samples that belong to the Campaign automation task set can be assigned to individual campaign elements.

The Add business partner to a target group workflow adds the specified business partner and/or contact partner to the target group(s) assigned to the campaign element.

 

Prerequisites

Classify the workflow sample as a general task. Customer Relationship Management-> Marketing -> Marketing Planning and Campaign Management -> Campaign Automation -> Implement Workflow Customizing.

After starting the campaign, the workflows are scheduled/performed automatically. For this reason, no type linkages need to be made for this workflow sample.

 

 

Process flow for workflow WS14000066 (CRM_CA6)

 

The Add business partner to a target group workflow adds the specified business partner and/or contact partner to the target group(s) assigned to the campaign element. If both business partners and contact partners exist, then only the contact partner is added .

During campaign process modeling, the following campaign element data is checked: there must be an active target group and the ‘Start for every reactor’ flag must be set.

 

Technical Execution

The following information is of technical nature. You need this information if the implementation details are relevant for you, or if you wish to make your own enhancements.

 

Workflow template

The actual business process is implemented in the workflow template WS14000066 (CRM_CA6).

 

Object types

 

·         BUS2010022 (Campaign Element)