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1. On the navigation bar, choose Products ® Search to select the competitive product for which you want to create a product text.
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a. On the Products Search tile, choose Type and select Competitive product from the dropdown box.

You can enter more search criteria, if required.
b. Choose Search.
A list of competitive products appears on the Products List tile.
c. On the Products List tile, select the required competitive product in the column on the far left.
2. On the navigation bar, choose Product Texts.
The Products/Product Texts tile set appears.
Products tile
This tile displays details of the selected competitive product.

The details in this tile set are not editable. You can edit the details of the competitive product in the Products/Details tile set. For more information, see Creating a Competitive Product.
Field name |
Description |
Req./Opt./Dep. |
User action and values |
Comment |
Product No. |
Specifies the unique number that identifies the product |
Opt. |
This field is not editable. |
|
Description |
Displays a short description of the product |
Opt. |
This field is not editable. |
|
Division |
Specifies the section to which a product belongs |
Opt. |
This field is not editable. |
For example, beverages belong to the food division. |
Type |
Specifies the nature of the product |
Opt. |
This field is not editable. |
For example, a configurable material or a competitive product. |
Group |
Specifies the group to which the product belongs |
Opt. |
This field is not editable. |
Products with similar features are grouped together. |
Product Hierarchy |
Specifies the category to which a product is assigned in the product hierarchy
|
Opt. |
This field is not editable. |
|
Base Unit |
Specifies the fundamental unit of measurement of a product
|
Opt. |
This field is not editable. |
|
Basic Product |
Specifies the basic ingredient of the product
|
Opt. |
This field is not editable. |
|
Ind. Standard |
Displays a description of the product in appropriate industry standards
|
Opt. |
This field is not editable. |
The description is in accordance with the industry standards such as ANSI or ISO. |
GTIN |
Specifies the Global Trade Item Number, used to identify a product worldwide
|
Opt. |
This field is not editable. |
It is a 14 digit number, used to identify a product worldwide. For more
information, see |
GTIN Category |
Specifies the type of numbering standard used for GTIN
|
Opt. |
This field is not editable. |
Currently only one GTIN category is maintained in CRM Online. |
3.
Choose the Product Descriptions tile, then choose
on the
toolbar, and enter the necessary data:
Field name |
Description |
Req./Opt./Dep. |
User action and values |
Comment |
Language |
Language of the description |
Opt. |
Choose a language from the dropdown box. |
|
Product Description |
Description of the product |
Opt. |
Enter the description. A maximum of 40 characters is allowed. |
|
4. Save your entries.

Repeat steps 3 and 4 to enter a description in another language.
Product Long Texts tile
This tile displays the description of the product such as Inspection Text, Basic Text or Internal Note. The field is not editable either for competitive or non-competitive products.

The data on this tile is displayed only when the long text is maintained in CRM Online.
Product Long Text Details tile
This tile displays a memo field that contains a detailed description of the product. The information displayed is based on the type of product long text. The field is not editable either for competitive or non-competitive products.

The data on this tile is displayed only when the long text details are maintained in CRM Online.