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Process documentationField Sales using Mobile Sales Online Locate the document in its SAP Library structure

Purpose

This business scenario supports the sales management in the field when they are away from office by providing the sales data on a handheld or a blackberry device. This enables the sales manager to be connected to the business even when he/she is on a customer visit or at a customer event. Sales managers can view, create, and update sales orders, contacts, opportunities and accounts. Additionally, they can also view sales analysis charts to picture the times lines, open sales orders, incoming orders and sales contracts.

 

Process Flow

The following process flow is a guide and refers to the suggested Field Sales using Mobile Sales Online processes. You can follow the process in the order stated below, yet it is not mandatory. Some processes can be omitted based on your business needs, while others can be carried out a number of times before proceeding to the next process.

Account or Contact processing with Mobile Sales Online

Activity Processing with Mobile Sales Online

Opportunity Processing with Mobile Sales Online

Sales Order and Contract Processing with Mobile Sales Online

Example

A sales manager uses the handheld device to review sales opportunities. Using the sales analysis charts, the sales manager tracks the sales and re-enforces the sales team to achieve results.

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