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Creating an Opportunity

Use

You use this procedure to maintain key information about an opportunity. You create opportunity records to keep track of sales opportunities.

Procedure

  1. From the navigation bar, choose Opportunities ® Details, to access the Opportunity tile.
  1. Choose This graphic is explained in the accompanying text and enter the following data:

Field name

Description

Req./Opt./Dep.

User action and values

Comment

Transaction Type

Type of transaction

Req.

Choose the Transaction Type from the dropdown box.

 

No.

Transaction number

Req.

 

CRM Online generates the number automatically.

Description

Description of the opportunity

Req.

Give a brief description of the opportunity.

 

Start Date

Start of the opportunity

Req.

Choose a start date from the calendar control.

The Mobile Sales System defaults to the current date.

Closing Date

End of the opportunity

Req.

Choose an end date from the calendar control.

 

Delivery Date

Date on which you intend to deliver the product, or render the service

Opt.

Choose a delivery date from the calendar control.

 

Sales Cycle

Sales cycle relevant to the opportunity

Dep.

 

The relevant Sales Cycle is displayed automatically when the Transaction Type is selected.

Current Phase

 

 

Existing phase of the sales cycle for the opportunity

Req.

Choose an entry from the dropdown box.

 

Status

 

 

Status of the opportunity

Req.

Choose a status from the dropdown box.

 

Reason

Reason for the status entered

Opt.

   

Exp. sales vol.

Volume of sales expected for the opportunity

Opt.

Enter the expected sales volume.

The default value is zero.

Exp. prod. value

Value of the products you expect to sell as a result of this opportunity

Dep.

   

Chance of success

Likelihood that an opportunity will be converted into an order

Req.

 

The default value is zero. It is expressed as a percentage.

Opportunity group

Category of the opportunity according to business needs

Opt.

Choose the opportunity group from the dropdown box.

This is used for Business Information Warehouse reporting purposes.

Origin

Source of the opportunity

Opt.

Choose a source from the dropdown box.

 

Priority

Level of importance of the opportunity

Opt.

Choose a value from the dropdown box.

 

Campaign

Indicates that the opportunity was created through a campaign

Dep.

 

This field is updated automatically if the opportunity was created through a campaign.

Sales org.

Sales organization to which the opportunity is assigned

Dep.

Choose a sales organization from the Select Employee Sales Area dialog box.

By default, the Mobile Sales system enters the main sales organization to which you are assigned.

Distr. Channel

Type of sales channel

Dep.

 

It is displayed automatically, based on your user settings in the mobile client.

Person Resp.

Name of the person who created the opportunity

Req.

 

It is displayed automatically, based on your user settings.

Reference

Indicates that the opportunity has a reference to another opportunity

Opt.

   

Forecast

Indicates that the opportunity will be used for analysis, which is reflected in the Analysis tile set

Opt.

You can set the indicator to forecast future probabilities.

 

CRM incomplete

Indicates that an opportunity is incomplete

Dep.

 

This field is updated automatically, based on CRM Online validation.

  1. Save the opportunity.

Note

You can generate a report on this opportunity, in any language, by choosing Generate Report.

Result

You have created an opportunity. You are assigned as the main person responsible for the opportunity automatically.

Note

A sales representative can be a member of several opportunity sales teams.

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