Availability Information in the Sales Order (Using SAP ECC) 

Use

If you do not use SAP Advanced Planning and Optimization (SAP APO), you can obtain availability  information from SAP ECC when you create or change a sales order in CRM Enterprise.

You can find more information on availability information under availability information.

Integration

The availability information for the sales order comes directly from SAP ECC.

You can find more information on the sales order in the SAP Library for mySAP Customer Relationship Management under CRM Enterprise ® Enterprise Sales ® Quotation and Order Management ® Sales Order Processing.

Prerequisites

You have to change the settings in Customizing. In the Implementation Guide (IMG) choose Customer Relationship Management ® Basic Functions ® Availability Check ® Availability Information Using SAP ECC ® Define Middleware Parameters: Availability Information Using SAP ECC.

Features

A simulated availability check is carried out, and the results are displayed in the order item as confirmation schedule lines. When the sales order is saved, these confirmation schedule lines are automatically deleted.

When availability information is gathered in a order, the product is not reserved and no  ATP requirement is sent to production or purchasing. This takes place when the sales order is transferred to SAP ECC.

In order to maintain optimal system performance, availability information is not automatically obtained in the sales order. In order to obtain availability information, select the relevant item(s) and choose  (Availability Check). You can obtain availability information for each item regardless of the item type.

Restrictions

The following restrictions apply:

●     Scheduling does not take place.

●     A sales order that obtains availability information for a product does not block the quantity for subsequent sales orders that obtain availability information at the same time.

●     It is possible to obtain availability information only for a certain date, not a certain time.

●     After you save the sales order, the results of the availability information are discarded and can no longer be displayed.

●     You can only obtain reliable availability information when you create the sales order item. If you try to obtain availability information when you change the sales order item after the sales order has been transferred to SAP ECC, the results are not accurate.

When the sales order is transferred to SAP ECC, the required quantity for the item is reserved there. However, the confirmation schedule lines were deleted in the sales order item when the sales order was saved in CRM Enterprise. So if you try to obtain availability information when you change or display the sales order item in CRM Enterprise, it does not recognize that the required quantity has already been reserved in SAP ECC.

This restriction does not apply to new items that you create when you change the sales order.

Activities

To obtain availability information for one or more products:

...

       1.      Enter the product(s) and the quantities and choose ENTER.

       2.      Select the relevant item(s) and choose  (Availability Check).

To see detailed availability information for an item, display its schedule lines.

If you make changes to a product or its quantity, either in the item or in the schedule line, the availability information is not automatically updated.

To obtain the updated availability information, press ENTER after making the changes, select the relevant item(s) and choose  (Availability Check).