Groupware Adapter 01 (mBDoc) site type

Groupware Adapter 02 (sBDoc) site type

Business Partner Management

Bidirectional exchange of business partners between CRM server and Groupware server to the public contact directory as contact person.

Unidirectional exchange of business partners between CRM server and Groupware server to the personal contact directory.

Only master data information is exchanged. Relationship information for the business partner (account) is not transferred to Groupware.

Relationship information for the business partner (account), such as organization, communication fields, are transferred to the personal contact directory.

If there are multiple accounts for a contact, the relationship information can be transferred only for the main account. The transfer of multiple relationships is not possible.

You only have a very simple filter mechanism available for the synchronization with the public contact directory. You can determine simple filter conditions such as only synchronizing business partners with the role of contact person or employee. You can determine these filter conditions in SAP CRM Customizing under Customer Relationship Management ® CRM Middleware and Related Components ® Groupware Integration ® Application-Specific Activities ® Filter Condition for Business Partners Exchange with Groupware.

Even if filter conditions are set, all business partner data is sent to the SAP MapBox and here there is a check to see if the data is transferred to Groupware.

You can control the distribution of business partners to the personal contact directory by defining criteria fields in the assigned publication- and subscription objects. To execute these settings, choose SAP Menu ® Architecture and Technology ® Middleware ® Administration ® Administration Console (Transaction SMOEAC) in SAP CRM.

You can prevent the synchronization of updated contact person data in the public contact directory to SAP CRM by setting general Groupware settings.

In SAP CRM Customizing, under Customer Relationship Management ® CRM Middleware and Related Components ® Groupware Integration ® Maintain General Groupware Settings, set the Property Value as X in the field Application Scenario Name BUPA for the Groupware Property BP_UNIDIR.

Or, in SAP CRM Customizing under Customer Relationship Management ® CRM Middleware and Related Components ® Groupware Integration ® Application-Specific Activities ® Filter Condition for Business Partners Exchange with Groupware, set the value X in the field Application Scenario Name BUPA for the field Filter Exclusive and the value X for the field GW TO CRM

The update of data in your personal contact directory is not sent to SAP CRM. The data exchange is unidirectional from SAP CRM to Groupware.

The business partner data is transferred, even when there is no valid e-mail address entered for the business partner.

The business partner data is transferred, even when there is no valid e-mail address entered for the business partner. Employees’ data is transferred to the personal contact directory only when there is a valid e-mail address entered for the employee and they were created as a business partner in SAP CRM.

This site type only uses messaging BDocs for mapping.

This site type only uses synchronization BDocs for mapping.

Messaging BDoc types for business partners:

BUPA_MAIN

Synchronization BDoc types for business partners:

CAPGEN_OBJECT_WRITE

CONGEN_OBJECT_WRITE

EMPLOYEE_WRITE

Activity Management

Bidirectional exchange of activities (appointments, tasks) between CRM server and Groupware server to the public contact directory.

This site type is not used in activity management

Attachments to activities can be transferred with this site type. However, the size is limited to 1MB.

This function is not supported.

You can jump from the Groupware appointment to the appropriate activity in SAP CRM.

This function is not supported.

Certain additional information for an opportunity is available in the Groupware appointment in an attached HTML document. This information consists of activity partner e-mail address and telephone number, opportunity description, start date and stage.

This function is not supported.

Only the business object types BUS2000125 (task) and BUS2000126 (business activity) are synchronized.

This function is not supported.

You can use Customizing settings to determine which transaction types for contacts are exchanged with Groupware. You can make these settings in SAP CRM Customizing under Customer Relationship Management ® Transactions ®Settings for Activities ® Mapping of Activities to Groupware ® Map Activity Text Types and Business Partners to Groupware (Customizing table CRMV_ICAL_ACTM).

This function is not supported.

A task only gets through to the person responsible for it. A contact gets through to all partners of a session in Groupware.

This function is not supported.

Messaging BDoc types:

BUS_TRANSACTION_MESSAGE

The BDoc type ACTIVITY_OBJECT is not mapped.

Workforce Management

Bidirectional exchange of activities (appointments, tasks) between project resource planning and Groupware, that is, between cProject applications and the Groupware system.

This function is not supported.

Support of appointments with simple repeat rules, such as a weekly recurring appointment.

This function is not supported.

Messaging BDoc types:

WFM_GW_OBJECT

WFM_GW_QUERY

WFM_GW_RES

WFM_GW_SEL

This function is not supported.