Adding New Fields to the Business Transaction 

Purpose

With the Easy Enhancement Workbench (EEW) you can add new folders to the data model of the business transaction and integrate them into the business processes. SAP CRM supports you in the following functions:

·        Integration of new fields in the user interface (SAP GUI and People-Centric UI)

·        Transfer of new fields to the Mobile Bridge (interface for the CRM Field Applications)

·        Transfer of new fields to SAP ECC

·        Admission and update of new fields in DataSources for the SAP Business Information Warehouse (SAP BW)

For these functions, the system automatically generates all objects and table entries required.

Process Flow

...

       1.      To add new fields to the business transaction, use the business object CRM Business Transaction and create an extension of the type “Add New Fields”.

       2.      In this way, you select business transaction categories that you wish to enhance, for example, Opportunity, Sales, Service.

Depending on the business transaction categories,

¡        fields are not displayed on the interface for business transaction categories that have not been selected

¡        only DataSources are enhanced for the selected business transaction categories

¡        subobjects are determined for the business transaction (for example, product data, pricing data) that can be enhanced

¡        the system determines whether a transfer to the CRM Mobile Client or to SAP ECC is relevant at all

       3.      You specify for which connected systems the fields are relevant, for example, SAP BW, SAP ECC.

Transfer of the fields to the Mobile Client is only an option if you have selected at least one of the following business transaction categories:

¡        Activity

¡        Contact

¡        Opportunities

¡        Sales

¡        Services

¡        Service Confirmation

Transfer of the fields to SAP ECC is only an option if you have selected business transaction categories Sales or Complaints.

·         In SAP CRM, you cannot make enhancements on the Mobile Client and in SAP BW. You have to enter the enhancements manually in the Mobile Studio or in SAP BW.

·         If you use SAP ECC, Append Structures are generated there on sales order tables, and the fields are transferred to the sales order in SAP ECC. There is no automatic transfer to delivery or billing. The fields do not appear on the user interface.

·         If you want to add new fields to the item data of activities, you have to make additional settings in Customizing. To do this, choose Customer Relationship Management ® Transactions ® Settings for Activities ® Activity Journal ® Additional Fields in the IMG.

Technical Implementation

The EEW creates the following Repository Objects and table entries in accordance with your entries.

·        A data element for each field

·        Customer include structure CI_EEW_<subobject>, for each subobject to which fields will be added

·        A dictionary structure with the new fields for each subobject This structure is included in the customer include structure.

·        Additional tab page in the SAP GUI on which the enhancements can be found

·        Enhancement of the synchronization BDoc for the Mobile Client, as well as a BAdI implementation for transferring fields to and from the Mobile Client.

·        BAdI implementation that maps the fields to the sales fields in SAP ECC (and vice versa), as well as append structures in SAP ECC.

·        Append structures for the relevant BW DataSources, a BAdI implementation that fills the fields, as well as the required Metadata

·        Append structures for the structures of the XIF adapter

The following subobjects for the business transaction can be enhanced, that is, they offer a customer include structure for new fields.

Subobject	Technical Name of Subobject
General header data	ORDERADM_H
General item data	ORDERADM_I
Activity data	ACTIVITY_H
Opportunity data	OPPORT_H
Lead data	LEAD_H
Product data	PRODUCT_I
Financing product data	FINPROD_I
Sales data	SALES
Shipping data	SHIPPING
Billing data	BILLING
Organizational data	ORGMAN
Pricing data	PRICING
Pricing result	PRICING_I
Schedule lines	SCHEDLIN
Service item data	SERVICE_I
User-defined header data	CUSTOMER_H
User-defined item data	CUSTOMER_I

Result

You have created a field or several fields for the business transaction categories specified by you, and the system has created the required repository objects and table entries.

 

See also:

You can find general information on the Easy Enhancement Workbench in SAP CRM under Easy Enhancement Workbench.