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Locations and Geo-Codes 
The resource planning application uses geo-codes to consider the distance between the location of a demand item and a resources starting location.
You can utilize a third party GIS server with the service resource planning application by integrating to IGS, SAP’s standard solution by choosing: SAP IMG ® SAP Web Application Server ® General Settings ® Set Geocoding. GIS solutions can add the following important services:
· Geo-coding
· Street level routing
· Graphical map display

The actual integration between the third party GIS Server and the service resource planning application would be enabled through a BAdI.
Based on the address information required for a GIS solution, you might have to add address validation to your processing.
You have defined the starting location and service area for the resources.
You must store addresses in the central address system (SADR) to utilize geo-codes. If you store addresses in HR Info Types, you must utilize the resource master system.
The location (address) of a resource is based on the address in the business partner.
Address |
Processing |
Organizational Address |
You must update the WFD Server with new geo-codes whenever the starting location address changes for an organization. The report WFDBP_UPDATE_GEO_COORDINATES updates the service arrangement when there is change to the organization address within the corresponding org unit. |
Individual Address |
Resources using the Individual Address are using the address from their own business partner, rather than that from the organization. When this address information is saved, it updates the WFD Server Geo-Codes automatically. |
The location (address) of a demand is determined based on:
· Technical Object Address (I-Base, I-Base Component, and Individual Object)
· Project (position or role) address, if entered through cProjects
· Transactional Address; either the Ship-to Party or the Sold-to Party (including the alternative or standard address) for service order items.
Use the report WFDS_DEMAND_ADDRESS_UPDATE to update the demand location information within the WFD Server.