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Qualifications 
You add qualifications to resources to enable you to better match resources to demands.
If you are integrated to mySAP ERP HCM, the qualification fields and entries on this tab become read-only. For more information, see Integration to mySAP ERP HCM.
You can match the resource’s qualifications (skills) with the demand’s qualifications to provide the best matched service possible.
You have defined the proficiency scales the qualification groups and qualifications in the qualifications catalog by choosing SAP IMG ® Customer Relationship Management ® Workforce Deployment ® Service Resource Planning ® Qualification Management.
Enter the qualifications and proficiencies for the resource.