User Structures 
Use
You create users to enable customers and employees to use your Web-based applications. The users for the various applications are made up of different components which are mapped together into a user structure. For example to create a user in the B2B Web shop you need to maintain the following components:
· SU01 user
User type: Dialog
· Business Partner
Maintained in the roles Contact Person and Internet User
· Business Partner relationship to a company
The business partner must be assigned to this company in the role of Is Contact Person For
These components make up the user structure. The user structure, combined with a service user, for RFC calls between the application and backend system, and authorization roles, enables the user to log on to the B2B Web shop.
The table below provides details on the various components needed for users in the Web-based applications.
Application |
User Structure |
||
|
User Type |
Business Partner Role(s) |
BP Relationship <to company> |
B2B Web shop |
SU01 (Dialog) |
Contact Person and Internet User |
Is Contact Person For <sold-to party> |
B2C Web shop |
SU01 (Dialog) |
Consumer |
None |
User Management · Web shop manager
· Superuser
|
SU01 (Dialog
SU01 (Dialog) |
None
Contact Person and Internet User |
None
Is Contact Person For <sold-to party> |
Shop Management |
SU01 (Dialog) |
None |
None |
Cviews |
SU01 (Dialog) |
Contact Person and Internet User |
Is Contact Person For <sold-to party> |
Auctioning via Web Shop · Administrator
· Seller |
SU01 (Dialog)
SU01 (Dialog) |
Employee
Employee |
None
None |
Selling via eBay CRM · Administrator
· Seller |
SU01 (Dialog)
SU01 (Dialog) |
Employee
Employee |
None
None |
ICSS · Complaints and Returns
· Remanufacturer Inspection
· B2C |
SU01 (Dialog)
SU01 (Dialog)
SU01 (Dialog) |
Contact Person
Contact Person
Consumer |
Is Contact Person For <sold-to party>
Is Contact Person For <sold-to party>
None |
Web Catalog Management |
SU01 (Dialog) |
None |
None |
Business-on-Behalf |
SU01 (Dialog) |
Contact Person and Internet User |
Is Contact Person For <sales partner> |
Hosted Order Management |
SU01 (Dialog) |
Contact Person and Internet User |
Is Contact Person For <sold-to party> |
For all users you also need a service user and authorization roles.
· For more information on service users, see the configuration documentation for user management in CRM E-Commerce in SAP Solution Manager.
· For more information on authorization roles, see Authorization Concept in CRM E-Commerce and Authorization Roles in CRM E-Commerce.