Stop Billing 

Use

You can use this function to stop billing for a service contract, temporarily and effective immediately, when unforeseen situations such as bankruptcy, destruction due to natural catastrophe or accident, or disputes with the customer occur. When you execute this change process, the system stops billing and does not generate any further billing documents. This process does not have any effect on BRIs (billing request items) that have already been billed.

This change process takes place in the original document, which means no new document is generated. The change process has no effect on pricing.

The change process takes place at item level. If BRIs that have not been billed yet exist in the system, their status is changed from For Billing to Blocked for Billing.

This change process is defined in Customizing under the technical name STBI.

Activities

When the reason why you exercised the change process in the first place no longer applies, you can reset stop billing. To do so, exercise the appropriate change process in the same document.The system then deactivates the Stop Billing status. If a BRI is involved, the system resets the Blocked for Billing status and resets it with For Billing.