Channels 
Use
Channels are communication protocols used for sending information to users. Currently, they are used by the notificator service for sending notifications, and by the Send To function provided in the Details dialog box for sending documents.
You can use the following types of channels:
· E-mail channel
The user receives information by e-mail.
· SMS channel
The user receives information by SMS on his or her GSM mobile telephone.
Features
In order to use channels, you must have configured them correctly. The following table lists the parameters for the respective channels.
E-Mail Channel Parameters
Parameters |
Required |
Description |
Server |
Yes |
E-mail server used to send notifications by e-mail. |
Type |
Yes |
Specifies the e-mail protocol used. The default is SMTP. |
User |
No |
User that accesses the e-mail server. The default setting is that no user is specified. The specification of a user is dependent on the configuration of the e-mail server. This means that anonymous access on authentication can be switched on for some e-mail servers. If this is the case, no user or password must be entered. |
Password |
No |
User password. The default setting is that no password is specified. |
Override mail.smtp.sendpartial |
No |
Specifies whether e-mails are sent if the recipient list contains invalid addressed. Not set: The value of the property mail.smtp.sendpartial in the Java Virtual Machine is used. Yes and No overwrite the setting of the property mail.smtp.sendpartial of the Java Virtual Machine. No: If there are invalid addresses in the list of recipients, no e-mails are sent. Yes: If there are invalid addresses in the list of recipients, e-mails are sent to the valid addresses on the list. |
Example: E-Mail Channel Configuration
Server = exchange.company.com
Type = SMTP
User = valid_user
Password = *****
Override mail.smtp.sendpartial = Yes
SMS Channel Parameters
Parameters |
Required |
Description |
Field |
No |
Determines the structure of the e-mail for the SMS gateway. Possible entries are: to, and subject If you select to, the e-mail To field comprises prefix, mobile telephone number, and gateway. If you select subject, the e-mail field To contains the gateway and the e-mail field Subject comprises prefix and mobile telephone number. For example: Prefix = Number= If you
select to: If you
select subject: The default is subject. |
Format |
No |
Definition of the MIME type of the message. The default is text/plain. |
Gateway |
No |
E-mail address of the SMS gateway. The default setting is that no gateway is specified. |
Password |
No |
User password. The default setting is that no password is specified. |
Prefix |
No |
Prefix used for the e-mail address or subject. The default setting is that no prefix is specified. |
Server |
Yes |
Specifies the e-mail server that sends the message and forwards it to the SMS gateway. |
User |
No |
User that accesses the server. The default setting is that no user is specified. |
Example: SMS Channel Configuration
Field
= subject
Format = text/plain
Gateway = notificator@company.com
Prefix = WCM
Server =
exchange.company.com
Activities
To configure a channel, choose Content Management ® Utilities ® Channels.
After configuring the channels, you have to set up the channel originators.
· In the notificator service configuration, choose the entries required in Channels and Originators.
· In the subscription service configuration, choose the channel originator in Originators.