Customizing Settings for Groupware Integration 

You can find a detailed description of all the customizing settings required for Groupware integration, which supplements the SAP IMG documentation regarding Groupware integration, in SAP Note 959294 – Groupware Adapter Customizing and User Guide.

To make Groupware integration possible, you need to make the following customizing settings in transaction SPRO:

●     Customer Relationship Management ® CRM Middleware and Related Components ® Internal SyncPoint:

○     Define RFC Destination for the MapBox

○     Define Internal SyncPoint Settings

○     Delete Timed Out Sessions from Status Table

●     Customer Relationship Management ® CRM Middleware and Related Components ® Groupware Integration:

○     Maintain Application Scenarios

○     Maintain vCard Properties

○     Maintain vCard Sub-Properties

○     Maintain iCalendar Priorities

○     Maintain Groupware Adapter Properties

○     Maintain Groupware Adapter Sub-Properties

○     Maintain General Groupware Settings

○     Maintain Groupware Object Selection Fields

○     Maintain Groupware Object Selection and Retrieval

○     Maintain Groupware Object Master Category List

●     Customer Relationship Management ® CRM Middleware and Related Components ® Groupware Integration ® Application-Specific Activities:

○     Maintain Business Partner Properties

○     Maintain Business Partner Sub-Properties

○     Mapping CRM Business Partner Properties to vCard Properties

○     Mapping iCalendar Priorities and SAP Application Priorities

○     Filter Condition for Business Partners Exchange with Groupware

●     Customer Relationship Management ® Transactions ® Settings for Activities ® Mapping of Activities to Groupware:

○     Map Activity Status to Groupware

○     Map Task Status to Groupware

○     Map Activity Text Types and Business Partners to Groupware