Survey Analytics
Survey Tool
Survey Run Time
Survey Suite
Survey Builder
Survey Maintenance
Survey Testing
Version Management
Survey Translation
Translation Display
Changing Translations
Style Sheets and Parameters
Style Sheet Assignment
Importing Style Sheets and Parameters
Exporting Style Sheets and Parameters
Replacing Style Sheets and Parameters
Result Evaluation
Dynamic Components
URL Usage
XML Parameters
Survey Printing
Segmentation
Overview of Process
Attributes
Working with Attributes
Attribute Sets
Working with Attribute Sets
Working with Samples
Samples and Profile Selection
Attribute Lists
Working with Attribute Lists and Data Sources
Creating an Attribute List
Personalization of Attribute Lists in the Segment Builder
Segment Builder
Working with the Segment Builder
Using InfoSets and BI Queries in the Segment Builder
Using RFM Analysis in the Segment Builder
Example: Using RFM Analysis in the Segment Builder
User Settings in the Segment Builder
Profile sets
Profiles
Working with Profiles
Target Groups
Working with Target Groups
Displaying Target Groups in the SAP GUI
Usage of Target Groups
Importing External Target Groups
Executing Marketing Campaigns
Integrated Functions in Other Systems
Transferring Attribute Data from SAP BW
Customer Segmentation with Clustering
Integrated Functions in Other Systems
Transferring Attribute Data from SAP BW
Customer Migration Analysis
Integrated Functions in Other Systems
Activity Analysis
Churn Analysis
Integrated Functions in Other Systems
Transferring Attribute Data from SAP BW
Customer Profitability Analysis
Transferring Incoming Sales Orders Online
Transferring Billing Documents Online
Characteristic Derivation
Valuation
Procedure for Overhead Allocation
Customer Lifetime Value Analysis
Integrated Functions in Other Systems
Transferring Attribute Data from SAP BW
Customer Interaction Optimization with Real-Time Analytics
Integrated Functions in Other Systems
CRM Intelligence Connector
Connecting Intelligence Connector and CRM Web Application Server
Maintaining Objects in Intelligence Connector
Server Types
Models
What If Prediction
Application
Prediction Task
KPI Task
Advanced Field Settings
Model Deployment and Prediction Processing
Execution of Prediction and KPI Tasks
Log and Trace Output
KPI Sets
Predicting Customer Behavior
Integrated Functions in Other Systems
Transferring Attribute Data from SAP BW